OVICX SmartRun Treadmill
FREQUENTLY ASKED QUESTIONS:
How and when do I get my treadmill?
Once purchased treadmills are delivered to your door within 5-7 days. Delivery charge is included in the price for delivery anywhere in South Africa.
How easy is it to put together?
The Smart Run treadmill is ready to use out of the box.
How easy is it to move?
The Smart Run treadmill is on wheels and can be easily moved to and from its standing space to wherever you want to use it for your run
How much space does it take?
This is the smallest, smartest treadmill on the market. In its closed position it takes up less than 0.5 sqm. When open and in use it is 1.5m x 1.2m.
What happens if it doesn’t work?
The treadmill has a 12 month warranty – all machines are checked prior to delivery. Machines will be assessed and if necessary, collected and replaced within the 12 month warranty period on confirmation that there is a factory fault. Please contact us on customer service for assistance.
Can I use it without a phone or tablet?
The basic functionality of walking and/or running at a speed of your choice is an option without connecting to a phone or tablet. Please note the treadmill DOES NOT have any incline options and operates as a flat bed.
Can I stop and restart my run from where I left off … i.e pause!
No the functionality is based on stop and go – once you stop and start again it re-sets!
How do I connect it to an APP?
The SmartRun has Bluetooth connectivity so when you launch your running APP on your phone or tablet it will automatically give you an option to connect to the treadmill.
What is Mobicred?
Mobicred is a simple and convenient revolving credit facility that allows you to safely shop online with more than 1,600 online stores in South Africa. Your Mobicred account allows you to make one single monthly payment for all of your online spend. If you open a Mobicred account you will be able to use this as a payment method for your treadmill purchase from the PayFast gateway. More information is available on the Mobicred website: https://mobicred.co.za/
Please contact us if you have any questions that remain unanswered.